INDIECOMMERCE CUSTOMER SUPPORT
Monday - Friday, 8am to 8pm EST
For IndieCommerce customer support ONLY:
Please contact email@example.com
or call (914) 406-7500
Weekends, Holidays & After Hours
Saturdays, Sundays, holidays and after hours coverage:
We monitor for emergency issues only.
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions.
If your website has an emergency issue please check the IndieCommerce status page first.
If your issue has not been reported, submit a critical outage report, and staff will be alerted.
INDIECOMMERCE HELP CENTER
RECENT BLOG POSTS
As holiday shopping rapidly approaches, it's a good time to begin preparing your IndieCommerce 2.0 site for the upcoming season.READ MORE
In the first weeks of August, we handed over the first IC 2.0 sites to our initial group of ABA member stores, and they are hard at work populating their new sites with content.READ MORE
Last week we handed over the first IC 2.0 sites to our initial group of ABA member stores, and they are hard at work populating their new sites with content.READ MORE
On July 25, 2022, we began a phased rollout of new IndieCommerce 2.0 websites to bookstores so that their staff can familiarize themselves with the new platform and start customizing their site toREAD MORE