IndieCommerce Features

Specifically designed for independent booksellers, IndieCommerce (IC) is a full featured e-commerce solution with powerful online marketing tools.

  • Tier 1 offers the e-commerce essentials for a low-cost web presence that is simple to maintain.
  • Tier 2 supports advanced features like Store Merchandise, In-Store Stock, Integration With POS, Multiple Store Locations and more.

(The comparison chart is a work in progress, please check again for updates)

Site Domain, SSL etc.
Feature Name Feature Description Tier 1 Tier 2
Site Domain
Use own domain for the website
SSL Certificate
Free SSL certificate for secure transactions
Theme & Design
Feature Name Feature Description Tier 1 Tier 2
Responsive & Mobile Friendly
Custom theme designed and developed for a bookstore website, optimized for mobile and tested on various devices
Multiple Designs
Can have multiple user friendly designs, with one being active
ADA Compliance
Built into the platform : Color picker with contrast checker, fonts, required alt text field for all images, slideshow with transition control, navigate using keyboard, ARIA labels, ADA compliance seal and more.
Multiple Design Elements
Can choose from 3 Headers options, multiple Call To Action blocks, Slideshow, Banner, upto 7 navigation icons, grid with 1 - 9 images and much more
Clean Admin Theme
Clean, powerful and accessible administration theme
Admin Dashboard
Clean and accessible front page of the admin UI, providing convenient and quick access for daily and common admin tasks
Search & Browse
Feature Name Feature Description Tier 1 Tier 2
Book Search
Search the entire ABA's Book Database System by ISBN, Title, Author or Keyword
Audio Book Search
Include Libro.fm audio books in book search
Store Merchandise Search
Search for store merchandise by Title or SKU
Basic Browse
Browse by Category / BISAC Code, with filter and sort options
Customized Browse
Create new categories, edit or delete basic browse categories, promote specific categories
Predictive Search
Coming Soon...
Content Types
Feature Name Feature Description Tier 1 Tier 2
Homepage
Customizable Homepage using the easy-to-use design elements like Header, Slideshow, CTAs, Image Row, Navigation Icons and more
Basic Page
Simple content type with a WYSIWYG editor for basic information
Landing Page
Customizable page created for particular campaigns, promotions etc. with Product Lists and CTA blocks
Product Lists
A collection of books and store merchandise making it easy for customers to make a purchase. Can be a stand alone content and /or included on the Homepage and Landing Pages as carousels
Blogs
Maintain store blogs with options for multiple tags
Events & Events Calendar
Single day and recurring events (weekly and monthly), feeding into a calendar with list view. Supports in-store, off-site and online events and links to third party services. Possible to promote books and store merchandise with events
Staff Reviews
Provide staff reviews per ISBN or for all formats of a title, displayed on the product page
Bulk Upload Of Staff Reviews
Upload multiple staff reviews in one .csv file
Catalog
Online version of a store catalog with a catalog cover, multiple pages with books and store merchandise listed, banner images on catalog page etc.
Site Alerts
Display critical, time sensitive message across the homepage
Webforms
Powerful and customizable for creating online forms and managing submissions
ABA Curated Lists
Includes Indie Next List, Indie Kids Next List, Reading Group Indie Next List and Indie Bestsellers
Curated Catalogs
Readily available to promote - ABC Group Best Books For Young Readers and Regional Holiday Catalogs
Independent Bookstore Day
(Coming Soon) Available to all participating stores - Marketing assets andLanding Page with the IBD products, ready to promote and sell online
Books & Inventory
Feature Name Feature Description Tier 1 Tier 2
Inventory of 12 - 13 million titles
Titles with metadata available on all sites, at the time of launch
All Formats & Editions
All available formats (Paperback, Hardcover, Audio Books etc.) and editions listed on the product page
Detailed Product Pages
Detailed description, cover image, reviews, annotations etc.
Books In Series
When viewing one book, other books in the series included in a carousel on the book product page
Preorder Titles
Promote and offer pre-order titles for purchase on the site
Not For Sale
Option to suppress and block the purchase of specific titles of choice. Upload of 'Not For Sale' titles in bulk is possible for Tier 2 sites
Sync Store Inventory
Automated syncing of store inventory from the POS system, several times a day. Manually adjusting the stock per product is also possible, if needed
Signed Copies
(Coming Soon) Promote and sell signed copies of books. Tier 1 sites will have a simple solution, Tier 2 sites will have a more advanced solution
Merchandise & Inventory
Feature Name Feature Description Tier 1 Tier 2
Store Merchandise
Offer unlimited number of merchandise (grouped by category) unique to the store
Bulk Upload of Store Merchandise
(Coming soon) Create several store merchandise from one .csv file
Sync Store Inventory
Automated syncing of store inventory from the POS system, several times a day. Manually adjusting the stock per product is also possible, if needed
Sidelines From Wholesaler
Calendars, maps, book-like sidelines, board games, puzzles etc. available on all sites at the time of launch
Social Media, GA & Email Marketing
Feature Name Feature Description Tier 1 Tier 2
Social Media
Built in icons to support Facebook, Twitter, Pinterest, Instagram, TikTok, Vimeo, YouTube
Email Marketing
Integrated with Mail Chimp, Constant Contact and MyEmma (could expand to other services in the future). Supports Newsletter signup forms on a page or modal
Google Analytics
Support for Universal and GA4 (under development)
SEO
Meta tags, Schema, Site Verification
eCommerce - General
Feature Name Feature Description Tier 1 Tier 2
Guest Checkout
No account necessary to place an online order. Only information required are name, email and phone number
Flatrate Shipping Methods
Multiple custom rates - Flat rate, Flat rate + per item, Flat rate per item
Pickup Options
In-Store Pickup, Curbside Pickup, Off-site Pickup
Payment Options
Pay At Store, Credit Card and Paypal are currently supported. Few more options to be added in the future
Sales Tax Options
Source Based and Destination Based sales tax, tax for shipping
Tax Exemption
Organizations and customers exempt from sales tax can make tax free online purchases
Sales Tax Holiday
Offer tax free sales during Sales Tax Holiday for all online purchases
Fraud Alert
Point based logic to alert store staff of possible fraudulent orders
Promotions & Coupons
Coupons and Promotions (with or without coupons) with various options
IC E-Gift Cards
Built-in IndieCommerce E-Gift Card available to all stores at no cost. Customers can purchase these E-Gift Cards, have them emailed to a recipient, who in turn can redeem it online towards a purchase
Gift Receipt
Customers can request and receive gift receipts for orders
eCommerce - Order Processing
Feature Name Feature Description Tier 1 Tier 2
Manage Orders
Edit and process customer orders, create new orders on behalf of customers
Order Tagging
Multiple, custom, color coded tags to tag orders. Each order can have multiple tags
Manage Payments
Multiple payments per order, with options to capture, void, refund or cancel payments
Manage Shipments
Multiple shipments per order, each with its own tracking information updated on the order and shared with the customer
Pick Lists
Downloadable list of ordered items with availability information to streamline order processing and packaging of orders
Store Fulfillment
Process and ship orders from the store
Wholesaler Fulfillment
(Work in progress) Have the order shipped from a wholesaler (Ingram) directly to the customer, with a single click.
Bulk Operations
Process in bulk - Orders, Order by SKU, Payments and Printing Invoices
Order Reports
Sales Report, Sales Report by SKU, Customer Report, Sales Tax Report, Tax Exempt Report
Financial Reports
Credit Card Charge Report, Paypal Charge Report, Gift Card Report, Commission Report, Reconciliation Report for wholesaler fulfilled orders
Integration With POS Systems
Feature Name Feature Description Tier 1 Tier 2
Manage Inventory
An automated upload of stock inventory from the POS to the website, multiple times a day, for books and store merchandise. Available for Anthology, Booklog, Basil, IBIDie, WordStock and iMRCHNT
Sync Online Orders To The POS
(Work in progress) Automated, at regular intervals, making it easier for stores to process online orders on the POS.
Available for Anthology, working on the other POS systems, one at a time.
Gift cards
(Coming Soon)
Integration With Third Party Services
Feature Name Feature Description Tier 1 Tier 2
Libro.fm
Audio Books - Search option for audio books and 'Digital-Audio' format included on the book product page
PirateShip
Basic integration with PirateShip to export order shipping information to print shipping labels and import tracking information
Givex
(Coming Soon) Offer physical and e-gift cards, with option to redeem the gift cards towards an online purchase
Constant Contact
Email Marketing, Newsletter Signup - standard form or modal
MailChimp
Email Marketing, Newsletter Signup - standard form or modal
MyEmma
Email Marketing, Newsletter Signup - standard form or modal