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Customer Support Hours

To reach IndieCommerce or IndieLite customer support:

  • Our regular business hours are:  Monday - Friday 8AM to 6PM EST  
  • After hours:  Monday - Friday 6PM to 9PM EST we monitor email, but you may experience a delay in getting a reply
  • Saturday - Sunday and Holidays we monitor for urgent & emergency emails & calls. 

You can reach us at or call us at 
(914) 406-7500 (option 2) or 800-637-0037 (option 2) 

If you have an urgent or emergency issue, please email and use the word "URGENT" in the subject line.