Customer Support Hours
To reach IndieCommerce or IndieLite customer support:
- Our regular business hours are: Monday - Friday 8AM to 6PM EST
- After hours: Monday - Friday 6PM to 9PM EST we monitor email, but you may experience a delay in getting a reply
- Saturday - Sunday and Holidays we monitor for urgent & emergency emails & calls.
You can use the 'Contact Us' form below, reach us at staff@bookweb.org or call us at
(914) 406-7500 (option 2) or 800-637-0037 (option 2)
If you have an urgent or emergency issue, please email staff@bookweb.org and use the word "URGENT" in the subject line.
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