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Customer Support Hours

To reach IndieCommerce or IndieLite customer support:

  • Our regular business hours are:  Monday - Friday 8AM to 8PM EST  
  • Saturday, Sunday and Holidays -  We monitor for urgent & emergency issues only.

You can reach us at staff@bookweb.org 

If you have an urgent or emergency issue, please email staff@bookweb.org and use the word "URGENT" in the subject line.